A compter de la réception des produits, le client dispose d’un délai légal de rétractation de 14 (quatorze) jours sans avoir à fournir de justification.
Items must arrive at Destroy District in their original packaging, complete, in perfect condition, with their tags, unworn, unwashed, and return receipt. Any return that does not meet all of these criteria will be refused and the item will be returned to the customer..
Do not forget that you are responsible for the return package until we accept receipt. We advise you to take all the necessary precautions so that it arrives us in perfect condition (sealing of the parcel etc ...). A wet or damaged package will be automatically refused.
- Contact us at firstname.lastname@example.org and indicate your name, order number and reason for return.
- Upon your return validated, you will receive by mail a return label to print and paste on the package.
- Deposit the parcel in the Mondial Relay relay point of your choice. There you go!
Once your return verified and accepted, we will send you the article requested. We will inform you by email at each stage of the return process.
The refund is made within 14 (fourteen) days of the date of receipt of the items, provided that the products have arrived at Destroy District in their original packaging, complete, in perfect condition, with their label, no worn, unwashed, accompanied by the return slip. Any return that does not meet all of these criteria will be refused and the item will be returned to the customer..
Shipping cost is at your expense, the sum of € 3.50 will be deducted from the amount refunded.
The refund is made in the same mode as the one used during the original transaction.
Actually, exchanges are not allowed on destroydistrict.com. You can return your item and make a new order on our website.